Contact Us

To provide comments, questions and feedback on this project, email us at:

If you have experienced a problem with MTA Bus Time, please provide as much of the following information to the email address above so we can research the issue:

• Date and time you experienced the problem
• The number of the particular bus that had a problem (for example, if a bus was on the route but was not showing up in the MTA Bus Time system)
• Bus stop and/or route number
• Type of computer or mobile device you used (e.g. Windows, Mac, iPhone, Android, etc)
• If the problem occurred using a desktop or laptop computer, the type of web browser (and version) you were using.
• If you think it would help explain the problem, include a screenshot.

To provide feedback on MTA’s bus service in general, click here.